In order to be eligible for a refund, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. Return cost will be borne by the buyer only.

After we receive your item, our team of professionals will inspect it and process your refund or replacement. The money will be refunded to the original payment method you’ve used during the purchase or to your bank account. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund or replacement.

If anything is unclear or you have more questions feel free to contact our customer support team.

For boards/assembled products:

1. If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at [email protected] mentioning your Order ID. We will ensure that a brand-new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

2. All refunds will be processed within 14 days of receiving the returned product. It will remain the customer’s responsibility to return the product to an unused condition. There should not be any signs of wear and tear on the product to be eligible for a return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.