At kjmindia, we strive to provide high-quality overflow alarm, water level indicator, and water level controller circuit board kits and devices to our valued customers. We want you to be completely satisfied with your purchase, and we understand that sometimes returns and refunds may be necessary. Therefore, we have outlined our return and refund policy below to ensure a smooth and hassle-free experience for you.

  1. Return Eligibility:
    We accept returns for items purchased directly from kjmindia.in within 7 days from the date of delivery. To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Please note that any product that has been tampered with or damaged due to improper handling or installation will not be eligible for return.
  2. Return Process:
    If you wish to return a product, please contact our customer support team at [sales @ kjmindia.in] within the specified return period. Our team will guide you through the return process and provide you with the necessary instructions. Please ensure that the item is securely packaged to prevent any damage during transit.
  3. Refund Process:
    Once we receive the returned item and verify its eligibility, we will initiate the refund process. The refund will be processed using the same payment method used during the original purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or payment provider.
  4. Non-Refundable Items:
    Certain items are not eligible for return and refund, including but not limited to:
  • Products that have been used, damaged, or altered after delivery.
  • Items purchased from third-party sellers or platforms other than kjmindia.in.
  • Products damaged due to natural calamities like lightening, thunder, etc.
  1. Shipping Costs:
    Unless the return is due to an error on our part or a defective product, the customer is responsible for the return shipping costs. We recommend using a traceable shipping method and insuring the package to ensure its safe return.
  2. Exchange:
    We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.
  3. Warranty:
    All our products come with a standard warranty against manufacturing defects. In case you encounter any issues with a product covered under warranty, please refer to our warranty policy or contact our customer support for assistance.

Please note that this return and refund policy applies only to purchases made on kjmindia.in. If you have purchased our products from other retail stores or online platforms, please refer to their respective return and refund policies.

We value your satisfaction and are committed to resolving any issues or concerns regarding our products. If you have any further questions or require clarification about our return and refund policy, please don’t hesitate to reach out to our customer support team.

Contact us at {sales @ kjmindia.in} for questions related to refunds and returns.